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Safety and trust

Why we ask providers to verify their business

The Befundo team · June 2, 2026 · 2 min read

Befundo lets a provider prove who they are: that a real business, at a real address, run by an identifiable person, is behind the classes. It's worth being straight about why, and about the limits.

The quick answer

  • Verification is optional. No class, listing or feature depends on it.
  • Each check is specific: business details, address by mail, business email, the owner's ID.
  • Families see something only past a threshold. Below it they see nothing, and marketplace cards never show a tier.
  • It isn't a background check. It says who runs the business, not anything about the adults in the room.

What the checks establish

  • Business details verified: a registration document compared with the public register by a person at Befundo. The document is deleted once they've decided.
  • Address confirmed by mail: a postcard with a code, sent to the business address.
  • Business email verified: a code sent to the address on the public page.
  • Owner ID verified: a government ID checked against a selfie by Stripe. Befundo never sees either.

Two more come with time: running classes for six months, and positive reviews once there are enough.

The Trust page's Your checks card: each check with its points, and a note that it is not a background check

What families see

Nothing, until the business details are verified and the business is well through its checks. A new business isn't shown as low-scoring. Families see nothing rather than a warning.

Past that point, the business's own page shows a What we've checked panel listing the checks that passed, with the same caveat every time: these are checks on the business's details, not a background check, and Befundo hasn't assessed anyone to work with children. Class cards in Find classes show no tier at all.

Why a check can lapse

Each check is tied to the exact detail it verified. If the business moves, the address check no longer applies until a new postcard is confirmed. A badge earned two years ago would otherwise be evidence about two years ago.

What it is not

It isn't a rating. A verified provider may be new, small, or not right for your child.

It isn't a check on every adult in the room. That's the provider's responsibility, and a fair question to ask them.

It isn't a promise. We'd rather show an honest gap than an implied assurance.

For providers: start your checks

In your business menu, open Trust and start with Business details.

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